30-Day Play Guarantee
2nd Swing now offers a unique 30-day trial period for all new and used club purchases. Customers can try out purchased items and, if unsatisfied for any reason, bring the items back to any 2nd Swing location or 2ndswing.com within 30 days of purchase to receive in-store credit in the full amount paid for the items.
The 30-Day Play Guarantee applies to all new, custom, or used clubs purchased in stores or online. For online purchases, the 30-day period begins when the club has been delivered to the customer. This offer is limited to one exchange per year per club type (different types include drivers, fairway woods, hybrids, irons, wedges, and putters). More than one exchange per year per club type will result in a 20 percent restocking fee on the store credit value.
Exchange New + Custom Clubs
New and Custom clubs may be exchanged under the 30-day guarantee and will be eligible to receive full in-store credit for the value of the clubs if the in-store credit is used the same day. If the in-store credit is not used the same day, any fees previously waived for the fitting of the original purchase will be charged at the time of the exchange. New & Custom Clubs that are played must be exchanged under the 30-day play guarantee (if within the 30-day period) and will receive the full store credit back pending verification that clubs are still in good working condition.
Condition of returned clubs will be verified by 2nd Swing before credits for exchanges are issued. All credits issued back are at the discretion of 2nd Swing.
All New or Custom items purchased online will be eligible for a full store credit or refund in the same form of the original payment if the items are unplayed and returned in the same condition as purchased within 14 days.
All items exchanged outside of the 30-day window will not be eligible for the 30-day play guarantee and will be given the current trade value at the time of exchange. This trade value can be found at our 2nd Swing Value Guide: